How Much Does Billing Software for Mental Health Professionals Cost?
Last Updated: April 19, 2022
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Medical practice management or MPM is vital to ensuring that accomplished therapists and psychologists can run successful practices. Leading MPM software is easy to use and improves office efficiency of several data related processes. No health care facility or service provider should to continue to tolerate major delays or loss of insurance compensation due to old and outdated billing practices.
Billing software programs do more than just keep track of patients' accounts and determine account receivable stats. Advantages include:
- Faster communication of claims to insurance companies
- Improved efficiency and accuracy which eliminates claim denials
- Faster reimbursement rates and reductions in aged receivables
- Minimized office expenses associated with paper billing methods
- Security safeguards and HIPAA compliant information management
Billing Software for Mental Health Professionals #
Specialty practices often face a variety of challenges when managing their billing processes. Medical billing software designed especially for therapists and psychologists should be easy to use and have features catered to their needs.
It should provide clarity for specialty specific billing guidelines including:
- Medication management
- E&M CPT codes
- Pre authorization of psychological testing
- Tests administered by technician/computer
- Mental health parity benefits
- Relevant state policies, laws, and regulations.
Other important questions to ask:
- What insurance claims processor or clearinghouse do they use? Can you choose your own? (i.e. If needed can it go directly to Medicare?
- What are ALL the fees you can expect? (i.e. training, data transfer and exportation fees, service and support, software branding, etc.)
- Ask for references
- How frequent are software updates and are they included in your price quote?
- Is the software HIPAA compliant? What other security safeguards do they offer?
- What are their customer training and support policies?
- Are procedural and diagnostic codes (i.e. CPT & ICD9) purchased separately or included?
Average Psychology Billing Software Costs #
The cost for medical billing software is specific to each practice. There are pros and cons to with both client/server software system or a web/based software product. Client/server systems are often associated with higher up front costs. However, although web-based programs often come with lower start up costs, your office will be without access to the system if the internet is down or unavailable. Client/server medical insurance billing software- A professional technician installs the software and server on site. The cost of the software license on average is between $1,200 and $8,000. Lower costs are typically associated with more basic software. Software prices also increase with the number of users/physicians and also with additional features and functions (i.e. programs that also offer specialty specific EMR). Costs to consider, in addition to the software license include:
- PC server(s)
- Implementation and staff training
- Ethernet switch/wires & back up hard drive
- Software upgrades (annual
These items and services can cost an additional $6,000 to $60,000 (or more for larger facilities or practices). After software and hardware implementation and training are complete, any further support from a trained IT is typically $100 to $200/hour.
Web-based (ASP) software - On average, the billing software license costs range between $200 and $2000. Typically upgrades are annual, automatic, and free and any other additional fees will cost between $35 and $400 per month. Some vendors offer free trials, or semi-annual/annual fees.
Sample Prices on Billing Software for Psychologists/Therapists #
Confidant 2.1- $189 - Download as many as 5 times, on up to 5 different PCs. One year of customer support which includes e-mail support and all product upgrades, revisions and new releases free of charge. Following the first free year of support you may opt to purchase additional years of support for $59 per year per user.
SOS Office Manager-Standard Version, Single user (Standard Version) - $2,199; Office Manager Standard Network Version (SOS server components required) - 2 users-$4,400;4users - $5,280; 8 users - $7,040; 16 users - $10,560; 32 users - $17,600